Privacy Policy
Last updated: October 9, 2026
Who we are
OrgBase is operated by 9532-9926 Québec inc. ("we", "us"). This policy explains what personal information we collect through this website and why.
The person responsible for the protection of personal information can be reached at info@org-base.org.
What we collect
- Account details: username, email address and a scrambled (hashed) version of your password. We never store your password in readable form.
- Trial applications: your name, email, organization, job title and the reason you gave for your interest.
- Security data: your IP address, failed sign-in attempts and a session cookie that keeps you signed in.
- Watchlist: the organizations you choose to follow and whether you want an email when one of them has new verified data.
- Billing: payments are handled by PayPal. We do not see or store your card number; we keep only your plan and the PayPal customer and subscription identifiers.
The database itself lists names and job titles of board members and staff of sport organizations. This comes from the organizations’ own public websites and published reports.
Why we use it
- To create and secure your account and give you access to the service.
- To review trial applications and contact you about them.
- To bill subscriptions and answer support requests.
- To email you when an organization you follow has new verified data (you can switch these emails off on the Watchlist page).
- To prevent abuse and keep the service secure.
We do not sell your personal information and we do not use it for advertising.
Cookies
We use essential cookies only: one keeps you signed in and one remembers your language choice. We do not use advertising or tracking cookies.
Who we share it with
- PayPal, to process payments.
- IONOS, our hosting and email provider.
We may also disclose information when the law requires it.
Where it is stored
Your information is hosted by IONOS. It may be processed outside Québec. Contact us if you want details about where your information is kept.
How long we keep it
We keep personal information only as long as needed for the purposes above. Trial accounts expire after 7 days. You can ask us to delete your account and information at any time.
Your rights
You can ask to see the personal information we hold about you, have it corrected, withdraw your consent, or have it deleted. Write to info@org-base.org. We will answer within 30 days.
You may also contact the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.
Security
The site uses HTTPS, passwords are hashed, access is restricted by role, and sign-in attempts are rate limited. No system is perfectly secure, and we will notify you and the authorities of any incident that presents a serious risk, as the law requires.
Changes
We will post any changes to this policy on this page and update the date above.